Derbyshire Flood Relief Appeal and Fund – FAQs

About the Derbyshire Flood Relief Appeal and Fund

What is the Derbyshire Flood Relief Appeal?

Foundation Derbyshire has launched the Derbyshire Flood Relief Appeal in response to the recent flooding in parts of Derbyshire and Derby City on and around the 9th November, 2019. The excessive rainfall came through people’s homes and other properties, and the communities in the Derwent Valley, the City of Derby, and other dales in the north of the County were severely impacted.


How much has been raised by the Appeal so far?

The Appeal has so far raised over £57,000.


Where did the money come from?

These donations have been made by individuals, local businesses and charitable organisations.


What is the Derbyshire Flood Relief Fund?

Donations made to the Derbyshire Flood Relief Appeal have been used to establish the Derbyshire Flood Relief Fund. This fund enables grants to be made for charitable purposes in connection with the recent flooding in parts of Derbyshire and Derby City in order to address hardship and promote community recovery.


How are you trying to encourage people to apply to the Derbyshire Flood Relief Fund?

Details of the fund are on our website and also on the Derbyshire County Council website. In addition to articles in local media (radio and print), we are promoting the Fund via social media. This FAQ is also a way to promote the fund and make it clear how to apply and what for.

 

How the Fund is being used

What is the fund for?

The Derbyshire Flood Relief Fund is to help individuals, families and communities in Derbyshire that have been directly affected by the recent flooding. The fund will achieve this by making grants to:

  • Households where water came into houses (but not where it only went into gardens or garages) (eligible for Phase 1 and Phase 2 funding)
  • Charities, community groups and voluntary organisations that have themselves suffered flooding to ensure that they can get back up and running to support local people as soon as possible (eligible for Phase 2 Funding only)

These criteria may change once we fully understand the extent of the flooding.


What will it fund?

Phase One
Our priority in the immediate aftermath of the floods is to provide urgent financial support by the means of grants to people affected by the floods to help with urgent needs like the costs of living in temporary accommodation, or items to people so they could stay in their homes – e.g. costs of running dehumidifiers. The fund is therefore making an immediate payment of £200 to households that have been directly affected by the recent floods, where water came into houses (but not where it only went into gardens or garages).
 
Phase Two
Phase Two payments are intended to provide help in the phase when people and organisations are moving back into their homes and premises. This Phase Two support does not have a standard award of funds as the needs of each applicant will be assessed individually and awards made on that assessment. Items that would be considered include carpets, essential furniture like tables and chairs, beds, bedding, white goods as well as replacement of kitchen units and other flood damage repairs to homes.


How do you decide who meets your criteria?

We use the relevant local authority list of areas and streets flooded to ascertain which properties were affected – and how badly.


Can charities and voluntary organisations apply?

Yes, front line services who provide essential and practical support to people who have been flooded can apply for Phase Two funding. In addition, under Phase Two we can make grants to charitable organisations that have themselves suffered flooding to ensure that they can get back up and running to support local people as soon as possible.

 

Who qualifies and how they qualify

Who can apply?

Anyone in Derbyshire or Derby City who has had their home flooded should apply. Please note that under Phase Two, we will prioritise cases of hardship or where the household has people living in it who are elderly, very young or with a disability. We do need proof that your home was flooded and check addresses against the list held by the relevant local council. If you are not on this list but can prove your home was flooded we can consider your application but it may need a visit to confirm.


Can someone else apply on my behalf?

We know from speaking to some applicants that, understandably, many people who are suffering hardship as a result of flooding may be reluctant or unable to apply. We would urge anyone who has been flooded to apply for funds, as the money was donated to help people and be used for that purpose. If you don’t want to apply in person an application can be made by one person (e.g. clergy) on behalf of another.


I’m a tenant, can I apply to the fund?

Yes for replacement of essential items. We will not fund repairs as they are the responsibility of your landlord.


I need to do repairs to my home. Can I apply to the fund to do this?

If you meet our criteria regarding hardship (low income, little or no savings, no insurance or high insurance excess), and you are not a tenant you can apply to the fund for repairs to your home. Any repairs will have to be carried out by an approved supplier. For details contact Foundation Derbyshire.


I’ve got house insurance, can I apply?

We will consider applications from someone with insurance but would need to know your personal circumstances, savings, income, any excess on your policy. When we have this information we would make a decision on any award. We do know everyone’s circumstances are unique so try to recognise that, but our priority will always be to people experiencing financial hardship as a result of the floods. For example, where there is low income and a very high insurance excess, a person may be considered for support.


What if I had insurance but I still have extra costs?

We will consider applications if you have insurance but would need to know your personal circumstances, savings, income, any excess on your policy. When we have this information we would make a decision on any award. We do know everyone’s circumstances are unique so try to recognise that but our priority will always be to people experiencing financial hardship as a result of the floods.


I don’t want to claim on insurance and risk increased premiums, can I apply to you instead?

No.


I’ve already had an award from you can I apply again?

All applicants that have received a Phase One grant are eligible to apply for a Phase Two Grant. If you have already received a Phase Two grant and your circumstances change (for example you are ready to move back into your home) you can contact the office and we will consider a further application.


Can people living in mobile homes apply to the fund?

Yes, we will apply the principal that regardless of tenure or type of home, all applicants will be treated fairly and equitably with regards to contents and building repairs/replacement and travellers can apply to the fund for replacement of essential items.


Will any of the money go to the local councils?

No, as a charity we cannot fund statutory organisations.


Can you help my business which was flooded?

No, we are currently unable to fund businesses. For information on funding and support available for businesses, please contact Derbyshire County Council on 01629 533190 or click here.

 

Applying for help through the fund

How do I apply?

To streamline the application process, we are encouraging all applicants to apply online here.

If you do not have access to a computer or have difficulty completing the online form, please contact Foundation Derbyshire on 01773 525860 or email hello@foundationderbyshire.org.

Applications will be considered on a rolling basis so anyone who has been flooded and hasn’t yet put in an application is urged to do so as soon as possible.


Is there a deadline for applications?

Not at the moment, but at some point we may have to close the fund for new applications. At this stage we will we update this page.


How much can I apply for?

Any household that has been flooded should apply, and will be eligible for, an automatic initial award of £200 under Phase One, subject to available funds. Phase Two support does not have a standard award of funds as the needs of each applicant will be assessed individually and awards made on that assessment. Items that would be considered include carpets, essential furniture like tables and chairs, beds, bedding, white goods as well as replacement of kitchen units and other flood damage repairs to homes and premises.


Is there a maximum amount that one household can receive?

There is no maximum but we will only replace essential items.


Will you be replacing like for like items that I lost in the floods?

Our priority is to ensure that we provide residents affected by floods with essential household items or repairs to enable people to move back into their homes. We are not an insurance company, therefore cannot replace like for like, or replacement of valuables or non-essential items like games consoles.


I’ve lost all my furniture, carpets and white goods in the flood – can I apply to the fund to have them all replaced?

Yes, if these items are identified as being essential.


What kinds of things can I get replaced?

We will provide new, basic essential items to allow you to get back on your feet in your home. We will replace floor coverings, essential furniture like tables, chairs and beds & bedding and white goods like cookers, washing machines and fridges. We will also help with repairs and redecoration where applicable.


I have lost my car and garage contents, can I apply to you for funds?

No, we do not fund cars or items stored in garages unless essential items were stored there and were affected by flooding – e.g. white goods. We may consider public transport costs or other hardship issues if there are additional costs due to the loss of a car for, example where the car is used for purposes of self-employment.


How quickly can I receive my replacement essential items?

You need to apply to us and then we may arrange an assessment visit. We are aiming to process applications as quickly as possible. We will prioritise people we know who are moving back into their homes so we would urge anyone considering making an application to apply as soon as possible and then please give us as much notice as possible when they get a date for moving home.


What do you mean by essential items?

We mean items that are essential to daily living, for example white goods like fridges, cookers, washing machines and furniture like beds, bedding, table and chairs. The fund also covers items such as the loss of school uniforms, school shoes or other essential items for small children. It does not cover like for like replacement of items or other losses such as antiques, ornaments or other valuables or non-essential items like games consoles.


Will the fund cover my electricity bills because I have been running dehumidifiers?

Yes it will and it will cover the costs of renting a dehumidifier. We will require copies of electricity bills to evidence increased consumption. We will consider such costs for a maximum period of 3 months at a time.


Will I get new goods?

We have a pre-agreed schedule of amounts that we can award, that will enable you to buy new essential item such as white goods, essential furniture items, beds and bedding. Please note that we are unable to cover like for like replacement of items.


My landlord has just told me I can move back in, what do I do?

Let us know as soon as possible so we that we can assist with any essential items.

 

How decisions are made

Who makes the decisions on grants?

Requests for financial assistance will be assessed by the Foundation Derbyshire Grants Team. Where applications meet standard and agreed criteria the decision will be made by the Chief Executive and a Trustee of Foundation Derbyshire.


Is there an appeal process?

When we make any award it is a charitable grant and there is no entitlement to such a grant. There is no right to an appeal process in relation to any application rejected or the size of the award made.


What is Foundation Derbyshire’s role?

Foundation Derbyshire is managing the Derbyshire Flood Relief Appeal and Fund. We are overseeing all aspects of the fund including managing and accounting for donations and distribution of awards.

 

The future of the Derbyshire Flood Relief Fund

What happens to any money left over?

If the Foundation Derbyshire Trustees feel that the Derbyshire Flood Relief Fund has fulfilled its purpose, then Foundation Derbyshire will hold any balance to be used for any future crisis support in Derbyshire.